Washington Country Hospital

Washington County Hospital is an award winning, 271-bed, acute care facility located in Hagerstown, Maryland, 70 miles from the nation's capital. The hospital offers comprehensive inpatient services including medical/surgical care, cardiac catheterization, comprehensive rehab care, radiologic services, inpatient mental health services, a regional Level III Trauma Center, an intensive care unit, a progressive care unit, a coronary care unit, a birthing center, and a pediatric unit.

Business Challenge

"The old system caused us to spend a lot of time on paper. We lost too much time fixing errors. We also needed an HR system that would easily interface with our existing payroll and financial systems. It needed to be robust enough to handle a busy organization like ours and help us achieve the goal of paperless HR. We wanted to get away from filing cabinets and paper forms," says Robin Haywood, Compensation and Benefits Manager.

Goals

• Reduce paper for HR processes and employee files
• Reduce time to complete HR workflows
• Decrease change request errors

Benefits

• 100% electronic employee file
• Improved time to complete workflows by 50%
• Decreased data change errors by 80%

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