QHR Software Users gain enhanced customer support with web portal
Tuesday, June 27, 2006
QHR Software Inc. has released a secure information portal providing comprehensive resources to Quadrant HR™ users. This resource has met with positive reviews from many users.
Information that pertains to each user is organized according to security levels and relevance. For example, users will only see updates and documentation applicable to the Province in which they are located.
Some of the iSupport Highlights:
* What's New - Recent product news and updates.
* Release Information - Documentation and eDemos providing details about new features and functionality. eDemos can be downloaded at your convenience.
* Documentation - Year end procedures, technical documentation, reporting information, etc.
* FAQs - Frequently asked questions categorized by functional area (e.g. Payroll).
* Known Issues - Details and status of any known issues.
* HotFixes - Quick fix solutions users can download.
* Downloads - version releases available for download by user.
* Upload Files - users can securely upload files to QHR Support.
* Training Materials - Latest version of software manuals and documentation.
* For Technical Resources - Information for Technical Resources at client site.
* Enhancement Request - Users can submit product enhancements requests that will be forwarded directly to the QHR Product Management team for review.
* Payroll Resources - Government website links and tools.
* Support Information - QHR Support Policy and Procedures and other information.
* Contact Us - QHR Support Hours of Operation, Holiday Schedule, toll free telephone number, fax number, email, mailing address, website, etc.
* Links - Quick links to Payroll, Human Resources and QHR links.
QHR iSupport - https://isupport.qhrsoftware.com
Labels: QHR Software News
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