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QHR Software Users gain enhanced customer support with web portal

Tuesday, June 27, 2006

QHR Software Inc. has released a secure information portal providing comprehensive resources to Quadrant HR™ users. This resource has met with positive reviews from many users.

Information that pertains to each user is organized according to security levels and relevance. For example, users will only see updates and documentation applicable to the Province in which they are located.

Some of the iSupport Highlights:
* What's New - Recent product news and updates.
* Release Information - Documentation and eDemos providing details about new features and functionality. eDemos can be downloaded at your convenience.
* Documentation - Year end procedures, technical documentation, reporting information, etc.
* FAQs - Frequently asked questions categorized by functional area (e.g. Payroll).
* Known Issues - Details and status of any known issues.
* HotFixes - Quick fix solutions users can download.
* Downloads - version releases available for download by user.
* Upload Files - users can securely upload files to QHR Support.
* Training Materials - Latest version of software manuals and documentation.
* For Technical Resources - Information for Technical Resources at client site.
* Enhancement Request - Users can submit product enhancements requests that will be forwarded directly to the QHR Product Management team for review.
* Payroll Resources - Government website links and tools.
* Support Information - QHR Support Policy and Procedures and other information.
* Contact Us - QHR Support Hours of Operation, Holiday Schedule, toll free telephone number, fax number, email, mailing address, website, etc.
* Links - Quick links to Payroll, Human Resources and QHR links.

QHR iSupport - https://isupport.qhrsoftware.com

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© 2007, QHR Software Inc.
www.qhrsoftware.com

Brockville General Hospital becomes beta client for Self Service HR

Monday, June 26, 2006

Brockville General Hospital Brockville General Hospital will be entering a new era of employee communication and empowerment through the implementation of QHRnet - Quadrant HR's new employee and manager self service offering.

QHRnet will give Brockville employees and managers secure, 24/7 access via the internet to personal information, pay details, staff schedules and automate the leave request process. This is just the beginning... QHR Software Inc. is aggressively developing QHRnet self service to provide organizations improved process automation while minimizing incoming employee inquiries to the HR Department. By leveraging this technology, organizations benefit from immediate two-way communication between management and employees. Learn more about QHRnet and how self service can help your organization.

"By providing employees with a self service tool that enables them to access their information using the internet medium, it will break down the traditional 9-5 office hours which, for a significant number of our staff, is not their working hours. Employees will have unparalleled access to their information and have the ability to manage it in a secure, seamless, and flexible manner," says Matt Armstrong, Business Office Manager.

Brockville currently uses Quadrant HR's Human Resources and Payroll modules to administer their 600+ employees and are underway with the implementation of Staff Scheduling. To read more about Brockville's success and the benefits they have realized since implementing these modules, read the full case study.

QHR Software Inc. is an innovative leader in the creation, delivery and support of powerful integrated HR solutions. Its software called Quadrant HR™, is a user-defined, configurable solution integrating best practices for Human Resources, Staff Scheduling Software and Payroll into a single system. Quadrant HR™ is designed to improve employee processes from 'hire to retire' for simple to complex workplaces. Proven in the healthcare sector, the clear advantages of Quadrant HR™ are being discovered by other industries such as government, forestry and public security where complex labour rules require robust HR automation tools.

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© 2007, QHR Software Inc.
www.qhrsoftware.com

Evergreen Home succeeds with new Payroll and Staff Scheduling system

Wednesday, June 21, 2006

Evergreen Home for Special Care Evergreen Home for Special Care in Nova Scotia has implemented the Payroll and Staff Scheduling solution called Quadrant HR™ to streamline payroll and standardize their scheduling process across the organization. They have improved management communications and minimized incoming calls to Human Resources. Evergreen is now underway with implementing further human resources processes within Quadrant HR™.

"Senior management now has greater access to workforce information for corporate planning. They can find the details they need, when they need it - without involving HR," says Cameron Scott, Human Resources and I.T.

To read more about Evergreen's success, read the case study.

QHR Software Inc. is an innovative leader in the creation, delivery and support of powerful integrated HR solutions. Its software called Quadrant HR™ is a user-defined, configurable solution integrating best practices for Human Resources, Staff Scheduling and Payroll into a single system. Quadrant HR™ is designed to improve employee processes from 'hire to retire' for simple to complex workplaces. Proven in the healthcare sector, the clear advantages of Quadrant HR™ are being discovered by other industries such as government, forestry and public security where complex labour rules require robust HR automation tools.

Labels: ,

© 2007, QHR Software Inc.
www.qhrsoftware.com