Lennox & Addington County General Hospital

Lennox & Addington County General Hospital is a 32-bed facility offering 24 hour ER, in-patient care including acute, chronic care and a special care unit. Lennox is currently undergoing an expansion that will increase bed capacity to 52 by fall 2008.

Business Challenge

"Prior to Quadrant Workforce, we used a service bureau that wasn't meeting our needs," says Cheryl Baker, Human Resources, Payroll and Scheduling Officer. "Turnaround time was slow, it wasn't user friendly and there was a lot of paper waste." Lennox found the time entry process problematic and time consuming.

Goals

• Pay employees accurately, on time and efficiently
• Standardize Payroll and HR practices
• Integrate Payroll seamlessly with third-party Staff Scheduling system
• Control Payroll processing
• Improve processing time for retro pay
• Control report options
• Eliminate manual, paper-based processes

Benefits

• Paid for license/training costs within first 2 years
• Saved, at minimum, $1,500/year on interfaces
• Reduced time to produce one manual cheque from 5 hours to 30 minutes
• Gained confidence in data integrity
• Eliminated process redundancies
• Payroll process now proactive vs. reactive
• Eliminated unnecessary paper waste
• Eliminated Service Bureau fees

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