Brockville General Hospital

The Brockville General Hospital (BGH) is located one hour away from two tertiary care centres in Ottawa and Kingston. It is a fully accredited, acute care facility serving a regional population of 55,000.

Business Challenge

"With our old system, we had a lot of manual processes. We wanted to move to a state of the art HR system. The demands of our industry have increased and we really need better data retrieval, manipulation, and reporting capabilities," says Ray Morrison, Manager of Financial Services.

Goals

• Improve reporting and cost controls
• Reduce overtime costs associated with labor intensive processes
• Decrease dependency on disconnected, paper-based systems

Benefits

• Replaced disparate data stores with a single reporting, payroll, HR and scheduling system
• Decreased payroll cycle time by 95%
• Implemented business intelligence capabilities for "what-if" cost scenarios

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